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Compass Chat

SMS opt-in & message flow

House of Compassion sends login verification codes by text message to staff who use our private team app, Compass Chat. This page documents how staff opt in, what messages they receive, and how to opt out.

Compass Chat sign-in screen: a mobile number field, a Send code button, and the SMS consent disclosure directly beneath the button.
Screenshot of the Compass Chat sign-in screen (iOS). The consent disclosure appears directly beneath the Send code button.

How staff opt in

  1. A House of Compassion administrator onboards the staff member and adds their mobile number to their employee record.
  2. The staff member installs Compass Chat and opens the sign-in screen shown here.
  3. They enter their own mobile number and tap Send code — this is the opt-in and consent to receive the verification text.
  4. A one-time 6-digit code is texted to that number; they enter it to finish signing in.

Consent language shown in the app

By tapping “Send code,” you agree to receive one-time login verification texts from House of Compassion (Compass Chat). Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to opt out. See our Privacy Policy and Terms.

“Privacy Policy” and “Terms” are tappable links in the app that open the pages on this website.

Sample messages

House of Compassion: Your Compass Chat verification code is 123456. Do not share this code. Reply STOP to opt out.

House of Compassion (Compass Chat): one-time login codes for staff. Msg freq varies. Msg & data rates may apply. For help, contact your administrator. Reply STOP to opt out.

You have opted out of Compass Chat texts and will receive no further messages. Reply START to re-subscribe.

Program details

  • Who it's for: authorized House of Compassion staff only.
  • Message type: transactional login verification (2FA). No marketing.
  • Frequency: varies based on sign-in activity.
  • Cost: Message and data rates may apply.
  • Opt out: reply STOP at any time. Reply HELP for help.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. See our Privacy Policy and Terms & Conditions.